Privacy Policy
Last updated: May 2026
1. Who We Are
MJ MENA LTD ("we", "us", "our") is a professional cleaning company registered in England and Wales, based at 31 Lance Corporal Andrew Breeze Way, Manchester, M34 3AA. We can be contacted at INFO@MJMENA.CO.UK or 07985 363588.
2. What Information We Collect
When you use our website or contact us, we may collect the following personal information:
- Full name
- Phone number
- Email address
- Postcode and address details
- Service requirements and preferences
- Any additional information you provide in forms or correspondence
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Arrange and deliver cleaning services
- Send appointment confirmations and reminders
- Improve our services and website
- Comply with legal obligations
4. Cookies
Our website uses cookies. We ask for your consent before placing any non-essential cookies via the banner shown on your first visit. You can change or withdraw your consent at any time by clearing cookies and reloading the site.
Strictly necessary cookies (no consent required):
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| klaro | Stores your cookie consent preferences | 1 year | MJ MENA LTD |
Analytics cookies (consent required):
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| _ga, _ga_* | Distinguishes users and counts page views | 2 years | Google Analytics |
| _gid | Distinguishes users within a 24-hour session | 24 hours | Google Analytics |
| _gat | Throttles request rate | 1 minute | Google Tag Manager |
| _clsk, _clck | Session heatmaps and user identification (Microsoft Clarity) | 1 day / 1 year | Microsoft Clarity |
Third-party processors: Google Analytics & Tag Manager — measures site traffic, no personal data sent (Google Privacy Policy). Microsoft Clarity — anonymised session heatmaps (Microsoft Privacy Statement).
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our business, subject to confidentiality agreements.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Lodge a complaint with the Information Commissioner's Office (ICO)
8. Contact Us
For any privacy-related enquiries, please contact us at INFO@MJMENA.CO.UK or write to us at 31 Lance Corporal Andrew Breeze Way, Manchester, M34 3AA.